Frequently Asked Questions

Finding quality windows can be a daunting task. Here are a few things to keep in mind when looking for the best replacement windows:

• Quality: not all windows are created equal.
• Energy efficiency: windows can be a great tool to help you keep your home comfortable and your energy bill affordable
• Service: Make sure you work with a company that is willing to educate you not just sell to you.
• Warranty and customer service: You want a company that will take care of you even after you bought their product
• Installation: quality installation is key in maintaining the life of your product

Ask people you know. A personal recommendation is always the best. Look at how long the company has been in business that way you can see their long term track record. Know the warranty before you decide to purchase. Always be informed on what the warranty does and doesn't cover. Look at more than just the price! Some companies can cut costs in other areas like quality or service

Before you purchase windows for your historic home, there are several things you need to keep in mind

• Does your historic district have covenants that restrict or regulate window replacement? If so, any renovations must first be approved with your historic district.
• Is the window company you are hiring "Lead Safe Certified"? This certification is required for any home built before 1978. At Hodges, all of our expert installers are Lead Safe Certified.
• What kind of windows should you put in your historic home? Hodges can work with you to find window options that will preserve the historic integrity

Yes, we can work with you to give you the perfect look for your home.

You can check your window for the NFRC rating label. The NFRC (National Fenestration Rating Council) is an independent organization that rates the "U-Factor" for replacement windows. "U-Factor" is the amount of heat transferred through a material. The lower the U-Factor, the slower the rate of heat flow and the better the insulating quality. You can also check the Solar Heat Gain Coefficient (SHGC). This measures how well a window blocks heat from the sun. The lower the SHGC, the better a window is at blocking unwanted heat gain.

By replacing just the insert you leave the interior and exterior trim. A total renovation means that you replace the interior and exterior trim as well.

The time frame for each project varies widely based on many different factors from removal of old windows to any additional work that needs to be done for the project. Your windows will be custom made for your home in at the manufacturer, while this takes a little time it ensures that in most cases the installation process is quick and easy. Typically installation jobs require only one or two days, but it depends on the size of your project. Talk to your sales representative to get a better estimate of how long your project should take.

Someone does have to be present to let the installation team into the house. It is important for someone to be present when the job is completed to answer any question and show you how to operate your new product.

Our experienced installers will take the utmost care when installing your new windows. Talk to your installer/salesperson about any concerns that you might have.

Please remove all curtains, blinds or other window treatments. Also please make sure there is a clear path for the installers by moving any furniture. Please remove anything hanging on the walls close to the window as they could fall during the installation process. We will send you a check sheet with a list of things that we recommend prior to installation.

Once your windows have been shipped to us, we will contact you to set up a time to come an install them. Our team of experienced installers will install your new custom windows and make sure the site is clean before they leave.