Frequently Asked Questions
What does the warranty cover?
We guarantee the quality of our window and door installation service for the life of the manufacturer's product warranty.
What is the experience level of your company?
Do you work with home builders, contractors, and other industry professionals?
Do you have a showroom?
What is your service area?
Do you subcontract any of your work?
Do you do other projects besides windows and doors?
Why are we an independent dealer?
Do you accept all major credit cards?
What is your sales philosophy?
Do you offer financing?
Am I going to feel pressured to buy right away?
Do all decision-makers need to be present?
Do I have to decide the same day?
Can I install my windows/doors myself?
Why should I consider replacing my old windows and doors?
Are all windows and doors a standard size?
Can I just get a quote over the phone?
I wouldn't deal with anyone else. Working with Hodges, I know I can get anything I want, and my imagination can run wild.
I am so pleased with my windows, your installers and staff. I would indeed recommend your company to anyone and everyone. They were quick, efficient and very polite.
The deck door is fabulous and the installation is super!!! I love how wide it is, and how easily it opens and it actually locks! thank you for the expert product and installation.
I just wanted to express my appreciation to the team your company sent to install a few doors and repair windows in our house. They were professional, caring, cooperative and extremely courteous. They are a major asset to your company. On the whole, our experience with the Hodges Company has been very positive and we happily recommend your services to others.
We are so very, very happy (once again!) with the Hodges Company....this is the third time we have had a project completed, and each time we've been so pleased.
I couldn't be more pleased with both my windows and the installation and now "on a clear day I can see forever". If you would like to use me as a reference I would be more than happy to cooperate.
Everything was excellent. The salesman offered good advice and provided examples of how the end result would look. Hodges' workers arrived on time and worked quickly. The lead installer was quite knowledgeable as well, so the job was done neatly and without incident.
We love our new door. The installation work was timely, quick and well-done.
We enjoyed meeting with Brian Whitehouse and were impressed with his ability to explain our options, always respecting our wishes and never annoying us with hard-sell tactics...It was such a pleasure to deal with people who know their job and do it well.
We will definitely be using Hodges again when we look to replace some windows in our house
I must tell you that Mark Russow and everyone at The Hodges Window Company are nothing less than a great representative/distributor for your company and we will not hesitate to recommend both companies to our friends and family.
Your craftsmanship made all the difference, and it was nice getting to know you. We hope to hire you again.
Tom is definitely a master craftsman and did an excellent job. Just want you and the company to know that both Tom and Larry did an outstanding job and we are very pleased with the results.
Your guys did a great job. The temperature in the house is up by 3 degrees and the heat pump is running half as much.
I want you to know that your two colleagues who installed the windows did an outstanding job...Jean and I could not be more pleased.
The installer, who I think was Tom Langworthy, did excellent work. He was respectful of our space and cleaned up after himself. He always conducted himself in a professional manner. He seems highly competent and he engenders confidence in his workmanship.
Thank you so much for fixing my window today! Thank you for coming even though these windows aren't yours......No wonder the management office here thinks you guys can do anything and are the most helpful window company around.
Throughout the entire process - from our first meeting to the on-going daily supervision - by you of the job, the professionalism, the quality of the products, and the workmanship
Before, we could never keep up with the cold. Now we just turn the heat on, and it stays in the building. Complaints are way down, and we're very happy.
Hodges had very knowledge salespeople, highly skilled installation crews, and the product lives up to expectations. You can't ask for better than that.
The whole process from initial meeting to installation was painless and quite surprisingly, a lot less expensive than we thought it would be... Thanks again for taking such good care of us. If anyone I know is looking for new windows, I will certainly recommend your company.
All in all a really fantastic company - they've been in business a long time and it shows based on how they treat the costumer. Am planning to do windows next year, and they will be my first phone call.
I think they did a very good job. I will go back to them in a heartbeat.
