70% of our business comes from repeat customers and referrals. We've been successful for so long because we've learned how to deliver a consistent, pleasing experience at very reasonable prices.
For one thing, all of our window and door installers are well-trained, full-time staff, some of whom have been with Hodges Windows & Doors for up to 35 years. That's a far cry from the rest of the industry, where turnover is high and unreliable contract labor the norm.
We also understand that customers buy from us for a variety of reasons. Whether people are looking for energy efficiency, low maintenance, or a fresh new look for their home, our sales staff is trained to ask the right questions so that they can steer customers to the products that best meet their needs and budget.
An important part of our job is to educate our customers so they can make fully-informed decisions and choose wisely from our huge selection of window and door products and options.
We love what we do, we do it all with a great installation quality guarantee, and we only hire people who share our passion. When we get to the job site—your home—we bring our enthusiasm and attention to detail with us. It's great for you, and it's great for our business.
We tell our customers that their home is probably their largest single investment. They will want to work with a company that will help protect and enhance that investment. With 100 years of great customer service behind us, you can choose Hodges Windows & Doors with confidence.
I just wanted to express my appreciation to the team your company sent to install a few doors and repair windows in our house. They were professional, caring, cooperative and extremely courteous. They are a major asset to your company. On the whole, our experience with the Hodges Company has been very positive and we happily recommend your services to others.
Before, we could never keep up with the cold. Now we just turn the heat on, and it stays in the building. Complaints are way down, and we're very happy.
We love our new door. The installation work was timely, quick and well-done.
Hodges had very knowledge salespeople, highly skilled installation crews, and the product lives up to expectations. You can't ask for better than that.
I must tell you that Mark Russow and everyone at The Hodges Window Company are nothing less than a great representative/distributor for your company and we will not hesitate to recommend both companies to our friends and family.
I want you to know that your two colleagues who installed the windows did an outstanding job...Jean and I could not be more pleased.
Tom is definitely a master craftsman and did an excellent job. Just want you and the company to know that both Tom and Larry did an outstanding job and we are very pleased with the results.
All in all a really fantastic company - they've been in business a long time and it shows based on how they treat the costumer. Am planning to do windows next year, and they will be my first phone call.
We are so very, very happy (once again!) with the Hodges Company....this is the third time we have had a project completed, and each time we've been so pleased.
The installer, who I think was Tom Langworthy, did excellent work. He was respectful of our space and cleaned up after himself. He always conducted himself in a professional manner. He seems highly competent and he engenders confidence in his workmanship.
I am so pleased with my windows, your installers and staff. I would indeed recommend your company to anyone and everyone. They were quick, efficient and very polite.
We will definitely be using Hodges again when we look to replace some windows in our house
I think they did a very good job. I will go back to them in a heartbeat.
Throughout the entire process - from our first meeting to the on-going daily supervision - by you of the job, the professionalism, the quality of the products, and the workmanship
We enjoyed meeting with Brian Whitehouse and were impressed with his ability to explain our options, always respecting our wishes and never annoying us with hard-sell tactics...It was such a pleasure to deal with people who know their job and do it well.
Your craftsmanship made all the difference, and it was nice getting to know you. We hope to hire you again.
The deck door is fabulous and the installation is super!!! I love how wide it is, and how easily it opens and it actually locks! thank you for the expert product and installation.
Your guys did a great job. The temperature in the house is up by 3 degrees and the heat pump is running half as much.
Everything was excellent. The salesman offered good advice and provided examples of how the end result would look. Hodges' workers arrived on time and worked quickly. The lead installer was quite knowledgeable as well, so the job was done neatly and without incident.
Thank you so much for fixing my window today! Thank you for coming even though these windows aren't yours......No wonder the management office here thinks you guys can do anything and are the most helpful window company around.
The whole process from initial meeting to installation was painless and quite surprisingly, a lot less expensive than we thought it would be... Thanks again for taking such good care of us. If anyone I know is looking for new windows, I will certainly recommend your company.
I wouldn't deal with anyone else. Working with Hodges, I know I can get anything I want, and my imagination can run wild.
I couldn't be more pleased with both my windows and the installation and now "on a clear day I can see forever". If you would like to use me as a reference I would be more than happy to cooperate.